Fix QuickBooks Error 557 - When Downloading Payroll Updates

Error 557 is a common error that occurs during the installation or update process of QuickBooks. This error is typically caused by insufficient hard disk space on the computer or damaged installation files. In this article, we will discuss the main causes of QuickBooks Error Code 557 and provide effective solutions to resolve it without requiring technical expertise.

What does QuickBooks error 557 means?

This error is a relatively uncommon error that users may encounter while working with QuickBooks software. Unfortunately, as of my knowledge cutoff in September 2021, there is no specific information available regarding QuickBooks Error 557. QB errors can have various causes, ranging from software conflicts and outdated installations to data file issues and network problems.

You might get the following error message on your computer screen:

Causes of QuickBooks Error 557

The following are common causes that contribute to this update error in QuickBooks:

• Incorrect installation of previous QuickBooks updates.
• Unexpected system shutdown during a previous QuickBooks installation.
• Malware or virus attacks that damage important QuickBooks files.
• Incorrect QuickBooks settings.
• Damaged entitlement file.
• Expired QuickBooks subscription.

Simple Solutions to Fix QuickBooks Error 557

Follow the solutions outlined below to resolve this update error permanently.

Solution 1: Remove the Entitlement file

To remove the Entitlement file and reactivate QuickBooks, follow these steps:

• Press the Windows + E keys together to open Windows File Explorer.
• Navigate to the "C: /ProgramData/Intuit/Entitlement Clientv8" folder.
• Right-click on the EntitlementDataStore.ecml files and chooses "Delete."
• Launch QuickBooks and provide the necessary product registration information, including the license and product keys.
• Install QuickBooks Desktop updates and reinstalls any payroll updates.

Solution 2: Verify QuickBooks Subscription Status

Check and reactivate your QuickBooks subscription using the following steps:

• Log in to your QuickBooks account on the QuickBooks Customer Account Management Portal (CAMP).
• Go to the page for managing QuickBooks.
• In the "Products and Services" section, select "Payroll Subscription."

• Verify the current status of the payroll subscription.
• If the payroll service is canceled, click on "Re-subscribe" and review the information on the next screen.
• Verify the accuracy of all billing and subscription information in the Reactivate Subscription form.
• Click "Save and Continue."
• Then, click "Reactivate" to renew the subscription.
• Check if QuickBooks Error 557 is resolved.

Solution 3: Perform System Restore

Use the System Restore feature to revert your system and QuickBooks to a previous state without QuickBooks Error 557.

• Log in to your computer with the correct Administrator username and password.
• Go to System Tools in the Accessories menu and select "System Restore."

• Choose a recent restore point.
• Click "Next" and wait for the process to complete.
• Restart Windows and run QuickBooks again.

Solution 4: Scan the Computer for Viruses

Perform a full system scan to detect and remove any viruses that may be causing Error 557.

Winding Up!

This article has provided efficient methods to resolve QuickBooks Error 557. For technical assistance, please contact our dedicated QuickBooks desktop error support professionals at the helpline 1-800-761-1787.